Baggage Claim Time

MSNBC’s Christopher Elliot has a fabulous article on airline’s broken promises and more. Check it out and tell me what you think!

“Airline passengers are usually a forgiving lot. When a flight doesn’t take off as planned, they understand. When they have to pay extra for a checked bag because of “higher” fuel prices, they oblige.”… READ MORE: http://www.msnbc.msn.com/id/27013404/